Privacy Statement
Welcome to the Mr Rex Privacy Policy. This page explains how we collect, use and protect your personal information when you register, play or otherwise use our site. We take your privacy seriously and aim to be clear about what data we hold and how it is used.
Types of data we collect
Personal data
When you register an account we collect personal details such as your name, date of birth, address, email and phone number. We also collect identity documents where required for verification, and any information you supply when you contact support.
Technical data
We collect technical information from your device and browser, including IP address, device identifiers, browser type, operating system and log data. This helps us to provide the site, prevent fraud and improve performance.
Transactional data
We record transactional information related to deposits, withdrawals, bets, game activity and any bonuses or promotions redeemed. Payment method details are retained as needed for transaction processing and compliance, subject to the limits of payment providers.
How we use your information
We use personal, technical and transactional data to operate your account, process payments, carry out identity checks and comply with legal obligations. Data is also used to detect and prevent fraud, respond to enquiries, and improve site performance and security. Where permitted, we may use information to send essential account notices and service-related messages.
Data protection practices
We store data on secure servers and use industry-standard encryption for sensitive transmissions. Access to personal information is limited to authorised personnel and third-party providers who process data on our behalf. We maintain administrative, technical and physical safeguards to protect data against unauthorised access, alteration or loss.
Cookies and tracking technologies
We use cookies, pixels and similar technologies to enable core site functions, remember preferences and analyse site usage. Some cookies are essential for account security and payments. Other cookies are used to measure performance and to provide necessary functionality. You can manage cookie settings via your browser, but disabling certain cookies may affect site functionality.
User rights
You have rights to access personal data we hold about you, request correction of inaccurate information and, in applicable cases, request restriction or deletion of your data. You may also object to processing for direct marketing purposes and request a copy of your data in a portable format.
Access, correction and deletion
To exercise your rights, contact our support team. We will verify your identity before making changes. We will respond to legitimate requests in line with applicable data-protection obligations. In some cases we may retain certain information where required by law or to resolve disputes.
Information sharing and third parties
We may share data with payment processors, identity verification services, fraud-prevention providers, regulatory bodies when required, and other trusted partners who act on our instructions. We require these third parties to maintain appropriate security and confidentiality safeguards.
Privacy policy updates
We may update this policy from time to time. When we make material changes we will publish a revised policy on-site and, where appropriate, notify account holders. For any questions about our policy or to contact MrRex support, please email [email protected].